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Case Study - Home Depot of Canada

Project: Annual National Washroom Refresh Program : Home Depot Annual National Washroom Refresh Program
Location: 22 Stores | 6 Provinces | 5-Month Timeline

Executive Summary: Successfully delivered 22 concurrent washroom renovations across six provinces within five months,
upgrading all facilities to corporate standards while maintaining continuous store operations. Project scopes ranged from cosmetic upgrades to full overhauls, including the addition of ADA-compliant facilities to meet brand standards and evolving accessibility and building code standards.

National Project Management

Managing a
National Program

Home Depot required a coordinated approach to modernize washroom facilities across multiple locations while maintaining consistency in quality, scheduling, and execution. The program spanned 22 locations in five provinces, requiring significant planning and ongoing coordination between project teams, trade partners, suppliers, and store operations.

Customer Experience Continuity

A Standardized Delivery Approach

Orella established a centralized project management framework that standardized procurement, scheduling, reporting, and quality control across all locations. By leveraging a trusted network of trade partners and maintaining a single point of accountability, the team ensured every project met the same operational and construction standards.

National Project Management

Executing in Active Retail
Environments

All work was completed within fully operational retail stores where customer experience, safety, and business continuity remained priorities throughout the project. Close collaboration with store leadership and strategic scheduling allowed construction activities to proceed with minimal disruption to associates, customers, and daily operations.

Regulatory & Permit Management

Proven Results at Scale

Over a five-month period, Orella successfully completed 22 washroom renovations across five provinces, demonstrating our ability to execute complex multi-site programs at scale. The program reinforced our commitment to accountability, communication, and consistent execution while providing Home Depot with a trusted partner capable of delivering national construction initiatives.

TRANSFORMING THE SPACES
WHERE BUSINESS HAPPENS

Orella Group is a full-service general contracting and maintenance company, we proudly support the retail and commercial sectors across Canada with reliable, end-to-end construction and facility solutions.

Our experienced team specializes in national project management, interior renovations, tenant fit-outs, and turnkey solutions, delivering projects efficiently and to the highest standards. We also manage multi-site programs and rollouts, ensuring consistency across every location, while providing responsive on-demand and preventative maintenance services to keep your business operating at its best. Whether it’s a single renovation or a nationwide rollout, we are committed to delivering quality workmanship, exceptional service, and dependable results.

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5035 N Service Rd C9
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