Home Depot needed washrooms modernized in 22 stores, and the stores could not close. We did that work in five months, with scopes that ran from a cosmetic upgrade to a full overhaul, including new accessible facilities to meet the client’s brand standard and current code. A commercial washroom renovation in Burlington is usually a smaller version of the same problem. The room has to come apart. The building has to keep working. The new layout has to live with the pipes that are already in the floor. Our team at Orella Group runs both versions of that job from the same office, with the same habit: one point of contact, and a plan that starts under the floor, not at the tile board.
Who is writing this
This page is written by the commercial team at Orella Group. We’re based in Burlington. Washroom projects go through our Commercial Division, and the fixture and pipe work comes from our in-house plumbing group. Our story page has more on how the company is set up.
What made that national program hold together
A store that stays open while a washroom comes apart needs more than a good finish schedule. It needs someone who owns the buying and the timeline. Quality stays with that same team, instead of leaving each site to interpret the standard on its own. We kept a single point of contact and worked around customers and associates, so nobody was walking through an active demolition. Those same habits apply to one building here. The footprint is just smaller.
If you have more than one location, that work sits closer to what we do as a national general contractor.
One building, or a list of them? Either way, send us how the space has to operate and which washrooms can close. Call (905) 331-9090 or send us your project details.
Start with the pipes, even on a single Burlington room
Moving a fixture even a short distance can mean rerouting a drain that was never meant to move. We map the supply and waste lines before anything comes out. Older supply lines sometimes don’t match modern fixture specifications, which means an adapter and a redesign rather than a straight swap. That kind of condition rarely shows up on a phone estimate. We want a site visit before we give you a firm number, and we don’t publish prices, because the hidden work changes the job.
The layout also has to meet current accessibility standards, not just look generous on a drawing. Grab bar placement has to be right. Door clearances do too. So does the turning space inside a stall. In Ontario those rules come from the Building Code and the Accessibility for Ontarians with Disabilities Act. The sting is when a small wall move, needed for those clearances, sits over a drain that cannot easily be shifted. We sort that out before demolition starts, with the plumbing team in the same conversation as the layout.
The rest of the floor is still in use
If a second washroom can stay in service, we keep it open and we make the route obvious. Signage is part of the plan, not a last-day afterthought. The noisy, dusty work goes into evenings or weekends when the building can spare it. That’s how we handle occupied offices and retail along Brant Street and Fairview, and it’s the local version of the constraint we had in those 22 stores.
Construction in Ontario sits under the Occupational Health and Safety Act and the regulation for construction projects. We contain dust. Fire separations have to stay in place, and we keep a signed path around the closed door. A washroom job can still trip up a whole floor if that part is sloppy.
If the floor finish is part of the same shutdown, we coordinate it with our commercial flooring work. Opening the room twice is a waste of everyone’s shutdown window.
After the permit question, and after we leave
Most renovations that change plumbing, walls, fire separations or accessibility features need a building permit. Ontario’s Building Code Act requires a permit for most construction and renovation work, and the City of Burlington issues those permits. We plan that time into the schedule. A like-for-like fixture swap is not automatically exempt, and we don’t guess.
An office washroom and a retail washroom with public traffic all day don’t wear the same way. Low-flow fixtures and sensor faucets cut water use and later maintenance calls. Partition materials last differently under heavy daily use. We talk about traffic before anyone picks a sample. Matching the material to the room is how you avoid coming back in two years.
At handover we walk the space with you. We close out deficiencies and leave you with the fixture information and any warranties that apply. Because we’re based in Burlington and run a Maintenance Division, we can stay involved for repairs and preventive visits after the tools are gone. Some of our corporate clients use us for both the construction and the ongoing facility work.
Questions about a commercial washroom renovation in Burlington
Is a single Burlington washroom really the same kind of job as a national program?
The scale is different. The constraint is the same: the room has to come apart while the building stays in use, and the layout has to respect the pipes that are already there. We use the same habits on both.
What if we only have one washroom?
That makes the staging tighter, and we need to talk about hours before anyone starts. In buildings with a second room, we keep that one in service and make the route obvious.
Do you do the plumbing in house?
Yes. Our plumbing group handles fixtures and piping. The Commercial Division handles the layout and finishes. Those conversations happen together, not in sequence after a wall is already down.
How do you handle permits in Burlington?
We check the scope against what the City requires under the Building Code Act and build the timing into the schedule. A like-for-like swap is not automatically exempt.
Where are you based?
5035 North Service Road, unit C9, in Burlington. Office hours are Monday to Friday, 9 to 5.
Book a washroom renovation consult in Burlington
We’re at 5035 North Service Road, and we work across the city, from downtown and Aldershot to the Fairview and Appleby corridors and the business parks along the QEW. Office hours are Monday to Friday, 9 to 5. Bring the address and any drawings you have. We also need to know how the building has to operate during the work, and which washrooms can be taken out of service. If you’re still deciding on scope, a site visit is a good place to start. This kind of work also sits inside our commercial construction in Burlington practice.
Talk to Orella Group about a commercial washroom renovation in Burlington. Call (905) 331-9090 or send us your project details, and we’ll set up a site visit.
Visit Orella Group in Burlington
5035 N Service Rd C9, Burlington, ON L7L 5V2
Phone: (905) 331-9090
Office hours
- Monday to Friday 9:00 am to 5:00 pm
- Saturday and Sunday Closed